Shipping Policy - Maison Bermét

At Maison Bermét, we are committed to delivering your orders safely and efficiently. Please review our Shipping Policy to understand estimated delivery times, shipping costs, and tracking options.

Order Processing Time

  • All orders are processed within 24-48 business hours (excluding weekends and holidays).
  • During high-demand periods, processing may take slightly longer, but we strive to ship orders as quickly as possible.

Shipping Destinations

  • We offer worldwide shipping, delivering to most countries across North America, Europe, Asia, and more.
  • Some remote locations may have limited delivery options. If you are unsure whether we ship to your country, please contact us.

Estimated Delivery Time

Estimated delivery times depend on your location and selected shipping method:

Region StandardShipping ExpressShipping

United States:

5-10 business days 2-5 business days

Canada:

7-12 business days 3-6 business days

Europe:

5-10 business days 2-5 business days

Australia & NZ:

7-14 business days 3-7 business days

Rest of the World:

10-20 business days5-10 business days

🚀 Express shipping options are available at checkout for faster delivery.

Shipping Costs

  • Shipping fees vary depending on location and selected shipping method.
  • We offer free standard shipping on orders above a certain amount (check our website for current promotions).

Order Tracking

  • Once your order has been shipped, you will receive an email with a tracking number.
  • You can track your order on our Track Your Order page using the provided tracking number.
  • If your tracking number is not updating, please allow 24-72 hours for carrier updates.

Customs & Import Duties

  • International orders may be subject to customs duties, taxes, or import fees depending on the destination country.
  • Maison Bermet is not responsible for additional customs charges—these are determined by your country’s regulations.

Lost, Delayed, or Stolen Packages

  • If your package is delayed, lost, or stolen, please contact us, and we will assist in resolving the issue.
  • Maison Bermet is not responsible for shipping delays caused by customs, carrier issues, or natural events.

Address Errors & Failed Deliveries

  • Please ensure that your shipping address is correct before placing an order.
  • If a package is returned due to an incorrect address, additional shipping charges may apply to reship the order.

Contact Us for Shipping Inquiries 

For any questions regarding shipping, feel free to reach out to our team:
📧 Email: info@maisonbermet.store
🌍 Website: www.maisonbermet.store