Track Your Order - Maison Bermét

At Maison Bermét, we ensure a smooth and transparent shopping experience by providing real-time order tracking. Once you place an order, you can easily track its status and estimated delivery time.

How to Track Your Order?

  1. Order Confirmation Email: After placing an order, you will receive a confirmation email with your order number and details.
  2. Shipping Confirmation & Tracking Number: When your order is shipped, we will send you another email containing a tracking number and a link to track your package.
  3. Track Online: Click on the tracking link in the email, or enter your tracking number in the “Track Your Order” section on our website.

How long does it take to process my order?

  • Orders are processed within 24-48 business hours before being shipped. Processing times may vary during high-demand periods.

How can I find my tracking number?

  • Your tracking number will be sent to you via email once your order has been shipped. If you haven’t received it, please check your spam/junk folder or contact our support team.

Why is my tracking number not updating?

  • Tracking information may take 24-72 hours to update after your order has been shipped. If there is still no update, please contact our customer support for assistance.

My order is delayed. What should I do?

  • While we aim for timely deliveries, unexpected delays due to customs, weather, or high order volumes may occur. You can track your package for updates or reach out to our customer service team for further assistance.

Do you offer international shipping?

  • Yes, Maison Bermet offers worldwide shipping. Delivery times vary depending on the destination.

What should I do if my package is lost?

  • If your package has not arrived within the estimated delivery time, please contact us immediately so we can assist you in locating your order.

Need Help?

If you have any issues tracking your order, feel free to reach out to our customer support team via info@maisonbermet.store . We’re here to assist you!